You can place an order by browsing our products, selecting your desired items, adding them to your cart, and proceeding to checkout. You’ll need to provide your delivery address and select a payment method to complete the order.
What payment methods are available?
We accept Cash on Delivery (COD), bKash, Nagad, Rocket, Visa/MasterCard, and online banking. All payments are secure and encrypted.
How long does delivery take in Bangladesh?
Delivery usually takes 2–5 business days for Dhaka and 3–7 business days for other cities. Remote areas may take slightly longer.
Can I cancel or modify my order?
Orders can be canceled or modified within 1 hour of placing them. Please contact our customer support immediately if you need to make changes.
What is your return and refund policy?
You can return products within 7 days of delivery if they are defective or incorrect. Refunds are processed within 5–7 business days after we receive the returned items.
How can I track my order?
After your order is confirmed, you will receive a tracking ID via SMS or email. You can use this ID to track your order on our website or through our delivery partner.
Are the products genuine and authentic?
Yes, we source all products from authorized distributors and trusted suppliers. Authenticity and quality are guaranteed.
Can I place an order if I live outside Dhaka?
Yes! We deliver nationwide across Bangladesh, including major cities and smaller towns. Delivery times may vary depending on location.
